When it comes to understanding how users interact with your app, having access to comprehensive analytics is crucial. With Volt MX SDKs, you can track user journeys by sending data on application events, providing valuable insights into usage patterns, trouble areas, and aspects of the app that need improvement.
To start, standard application events such as Form Entry, Form Exit, Service Request, Touch, Gesture, and Orientation can be reported using the Events API. You can also report custom events from your application to gain a deeper understanding of user behavior.
App Session Length
The App Session Length report provides insights into the average app session length and average app usage time per unique user ID. To get the most out of this report, enable the Form Exit event and build your app with Volt MX Foundry Client SDK plug-in version V8 SP2 or later versions.
Time Spent per Form
The Time Spent per Form report is a tabular report that lists the average time an app user spends on each form within the application. To view this report, enable the Form Exit event and build your app with Volt MX Foundry Client SDK plug-in version V8 SP2 or later versions.
Event Activity
The Event Activity report provides information about application events activity over a date range for one or multiple events. The report contains a count of events with event and event subtype information, helping you identify trends and areas for improvement.
You can also define custom filter criteria to further refine your reports. With up to four filter criteria available, you can apply conditions based on metrics such as Event Sub Type, Flow Tag, Form ID, widgetID, Country, Region, Volt MX User ID, or Device Model.
Custom Filter Criteria
When creating custom filter criteria, you can choose from a range of metrics and conditions to join with further custom metrics. This level of customization allows you to drill down into specific areas of your app's user experience and identify areas for improvement.
Event Summary
The Event Summary report is a pie chart that provides a summary of application events for an event over a selected date range. This visual representation helps you identify the comparative volume of an event use, such as a form, service call, or custom event, enabling developers to focus on the most used areas in the app.
Application Error Detail
The Application Error Detail report is a tabular report that provides details of errors, handled exceptions, and crashes that occurred in the application over a given time range. This report is best viewed when run for a specific narrow time stamp, with data available for export to PDF and Excel format.
The report displays various fields, including Application Name, Event type, Error Code, Error Message, Time, Application Flow, Form ID, Widget, Error in File, Error in Function, Error Line Number, Custom Error Message, Stack Trace, Crash Report, Crash ID, Disk Memory Free, Disk Memory Total, SD Memory Free, SD Memory Total, Battery Charge Level, and Memory usage – RAM.
By leveraging these reports and custom filter criteria, you can gain a deeper understanding of your app's user experience and identify areas for improvement to enhance the overall user journey.