The FC Cincinnati team is seeking a highly skilled Senior Director of Business Analytics to lead their data and analytics functions in achieving strategic goals. As a key member of the Business Analytics team, this role will play a crucial part in setting the vision, roadmap, and operating model for end-to-end data and analytics operations.

As a hands-on leader, you will be responsible for building, mentoring, and scaling a high-performing team to modernize our data platform and processes. Your expertise will help deliver trusted, actionable insights that power decision-making across various departments.

Key Responsibilities:

  • Develop and lead the data & analytics strategy and operating model, setting measurable outcomes
  • Build and mentor a multidisciplinary team across data, reporting, and CRM
  • Establish delivery cadences, SLAs, standards, and quality benchmarks; drive adoption and measurable impact
  • Manage budget, vendor relationships, and contracts; prioritize investments against strategic goals

Data Integration, Data Warehousing & Management:

  • Oversee the development of platform architecture, APIs, orchestration, ELT standards, warehouse/lakehouse, modeling & semantic layers, data quality, and lineage/catalog
  • Manage the enterprise schema and data dictionary

Analytics & Reporting:

  • Define KPI frameworks with executives; deliver standardized, automated dashboards, and predictive/diagnostic analyses
  • Enable self-service analytics and drive adoption

CRM Functionality:

  • Lead Salesforce (Sales CRM, Marketing Cloud, Data Cloud) integrations; drive user enablement, permissions, workflows, data hygiene, and audience segmentation
  • Integrate ticketing data; enable demand/yield forecasting and CRM-driven workflows to boost revenue growth

Cross-functional Collaboration:

  • Assist departments in turning complex analysis into clear narratives and decisions for operational and strategic impact
  • Work with ticketing and partnerships teams to standardize KPIs and automated reporting; integrate ticketing data and enable demand/yield forecasting

What You'll Need:

  • Bachelor's degree required; Master's (quant/tech/business) preferred or equivalent experience
  • 5-8+ years in data/analytics leadership; 5+ years leading managers and multidisciplinary teams
  • Proven experience in the Salesforce ecosystem, including Sales CRM, Data Cloud, Marketing Cloud

What You'll Bring:

  • A strategic thinker and hands-on builder who can set the north star and dive deep to unblock teams
  • Outcome-oriented with a bias for adoption, KPI impact, and decision enablement
  • Data stewardship mindset—quality, governance, security, and compliance
  • Customer-centric communicator who translates data into simple, actionable narratives
  • People developer who grows inclusive, high-trust, high-performance teams

Why You'll Love FCC:

  • Generous paid time off and holiday time
  • Option for one work from home day per week (by department and schedule)
  • Comprehensive benefits package, including medical, dental, vision, life insurance, 401k plan with company match, short-term & long-term disability insurance, maternity & paternity leave, and family building benefit

About FCC:

Founded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. After achieving significant growth and success in the United Soccer League, we are excited to bring our expertise and passion for mobile marketing to the MLS. As part of our continued growth and expansion, we are seeking talented individuals like you to join our team.