In recent years, public transit agencies across the United States have made significant strides in prioritizing safety and security for their riders. From implementing modernized faregates to enhancing police presence, these efforts aim to create a safer and more secure environment for passengers.
Enhancing Rider Policies
Many agencies have introduced or updated policies that empower staff to enforce rules and codes of conduct. For instance, the San Mateo County Transit District (SamTrans) implemented a new Passenger Suspension Policy in California, allowing personnel to temporarily suspend individuals for engaging in unsafe, threatening, or disruptive behavior on agency property or vehicles. The Washington Metropolitan Area Transit Authority (WMATA) also adopted a banning policy that prohibits individuals who commit sex-related crimes or assault WMATA employees from entering the system.
Modernizing Faregates
Transit agencies are taking proactive measures to deter fare evasion. Bay Area Rapid Transit (BART) completed the installation of next-generation faregates at 50 stations, featuring unique door locking mechanisms and a minimum 72-inch-high barrier to discourage jumping or pushing through barriers. Similarly, WMATA installed new faregates at all 98 Metrorail stations, resulting in an over 80% decrease in fare evasions throughout the system.
Leveraging Artificial Intelligence
Artificial intelligence (AI) is being integrated into safety tools to enhance efficiency and security on transit systems. Hayden AI has launched automated enforcement programs with several agencies, including Culver Citybus and Sacramento Regional Transit, reducing delays caused by parking violations and improving bus reliability. ZeroEyes’ AI-based technology pilot has also been deployed on the CTA and Regional Transportation Commission of Southern Nevada, providing a visual gun detection software platform that notifies local law enforcement.
Increasing Police Presence
Public transit agencies are investing in adding more police presence to their systems. The Denver Regional Transportation District (RTD) and TriMet have launched police bureaus to their transit police divisions. In Texas, the Capital Metropolitan Transportation Authority (CapMetro) Transit Police Department has selected Mark43 to provide a records management system and advanced analytics.
Conclusion
As mobile marketing continues to shape the way we interact with public transit systems, it's essential that agencies prioritize safety and security for riders. By implementing modernized faregates, leveraging AI technology, and increasing police presence, these efforts aim to create a safer and more secure environment for passengers.