The Los Angeles Kings are seeking a highly skilled and experienced professional to fill the position of Sr. Director, Business Intelligence & Customer Analytics. This is an exciting opportunity for a mobile game development expert to join the team and make a real impact on the organization's data and analytics ecosystem.

Company Overview

For over 20 years, AEG has been at the forefront of transforming sports and live entertainment. With a portfolio that includes over 300 venues, leading sports franchises, marquee music brands, and premier ticketing platforms, we are committed to innovation, artistry, and community. Our business is built on creating memorable moments that give fans reason to cheer, and we strive to be a diverse and inclusive company that reflects the artists, athletes, and fans that we host.

Job Summary

The Sr. Director of Business Intelligence & Customer Analytics will play a critical role in advancing our organization's data and analytics ecosystem to drive revenue growth, enhance fan engagement, and optimize the customer lifecycle. This individual will serve as the primary architect and owner of business intelligence, CRM, and CDP platforms, translating data into actionable insights that support performance marketing, audience growth, and sales enablement.

Essential Functions

As a mobile game development expert, you will be responsible for:

  • Developing and managing an enterprise-wide analytics infrastructure to deliver timely, actionable insights across all business units
  • Leading the strategy and execution of the organization's CRM, Customer Data Platform (CDP), and Email Service Provider (ESP) systems to ensure a unified fan identity and actionable segmentation across channels
  • Partnering with the marketing team to develop data-driven campaign strategies that drive engagement across email, mobile app, and SMS channels
  • Collaborating with ticketing and premium sales teams to define, score, and route qualified leads from digital channels and marketing campaigns
  • Driving measurement and utilization of enterprise KPIs while supporting annual and quarterly strategic planning

Qualifications

To be considered for this role, you should have:

  • A BA/BS degree in Marketing Analytics, Business Intelligence, Information Systems, or a related field (Advanced Degree Preferred)
  • 8-10 years experience in analytics, CRM strategy, or customer journey roles; background in sports, entertainment, or digital media preferred
  • Expertise in MS SQL and familiarity with other scripting language and data platforms
  • Proficiency in BI tools, campaign analytics, and predictive data modeling

Benefits

This is a full-time position that offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and more. The salary range for this role is $155,200 - $180,000 per year.

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

If you're looking for a challenging and rewarding opportunity to make a real impact in the world of mobile game development, then this is the perfect role for you. Apply now and join our team!