As a Merchandising Operations Senior Associate at FanDuel Group, you'll have the opportunity to shape the user experience of our sportsbook by running experiments that drive personalization, UX improvements, and commercial outcomes. In this role, you'll partner with the MerchOps Director to own, iterate, and advance the merchandising experimentation program.

The Role

As a key member of the MerchOps team, you'll be responsible for maintaining high visibility into the experimentation pipeline and backlog, ensuring proper test design, and turning results into clear, actionable insights. You'll work closely with cross-functional teams, including Product, Risk & Trading, Tech, Commercial, and UX Analytics to prioritize, build, QA, monitor, and analyze experiments.

The Experimentation Process

Your day-to-day will involve:

  • Managing the experimentation backlog and prioritizing tests based on customer needs and business objectives
  • Collaborating with stakeholders to refine ideas and confirm feasibility within experimentation windows
  • Designing sound experiments that balance user value with commercial outcomes, working closely with UXA, Product, Risk & Trading, Commercial, and Tech teams
  • Configuring tests in FanDuel's CMS & Analytics platform, ensuring MerchOps QA coverage before launch
  • Monitoring experiments to ensure they're tracking correctly, sample sizes are growing as expected, and guardrail metrics are stable
  • Delivering clear readouts on results, statistical significance, and business impact using reports and dashboards
  • Keeping stakeholders informed via Slack, Confluence, and quarterly summaries

The Ideal Candidate

We're looking for someone with:

  • Minimum 3+ years of experience in an analytical position, ideally within digital marketplaces, ecommerce, or sports betting
  • Experience with Amplitude Analytics is highly preferred
  • Excellent understanding of A/B testing methodology, hypothesis-driven work, and metrics-based decision making
  • Strong grasp of product metrics and the latest techniques in measuring user experience and commercial performance
  • Comfort with CMS (Sanity preferred), feature flagging, and analytical tools (Amplitude, Tableau, Confluence, JIRA)
  • Proven ability to partner across multiple functions, influence without authority, and drive alignment

The Benefits Package

As a valued member of the FanDuel team, you'll enjoy an amazing benefits package, including:

  • Array of health plans with programs for fertility, family planning, mental health support, and fitness benefits
  • Generous paid time off (PTO & sick leave), annual bonus, and long-term incentive opportunities based on performance
  • 401k with up to a 5% match, commuter benefits, pet insurance, and more!

At FanDuel Group, we're committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, or any other characteristic protected by law.