Are you tired of frustrating experiences with your banking app? We're on a mission to improve user experience and make it easier for you to manage your finances. To achieve this goal, we need your input! Take just 3 minutes to share your thoughts on our Banking App Experience Survey.
What You Use
Which banking apps do you rely on most frequently? Do you use multiple apps or stick to one favorite?
Select all that apply:
- SBI Yono
- HDFC MobileBanking
- Axis Mobile
- Kotak 811
- Paytm / PhonePe / Google Pay
- Other (please specify)
How Often You Use It
How often do you open your banking app? Is it a daily habit, or something you only check occasionally?
Select one:
- Daily
- Weekly
- Monthly
- Rarely
What You Love
What features make your banking app truly useful to you? Check up to three that apply:
- Balance check / account overview
- Fund transfer / UPI payments
- Bill payments / recharge
- Expense tracking
- Loan / credit card management
- Other (please specify)
Frustrations Abound
What's the most frustrating thing about your current banking app? Is it a specific feature or functionality that's missing?
Open-ended response: ___________
Insights and Analytics
Do you wish your banking app provided better insights into your spending habits or analytics to help you make informed decisions?
Select one:
- Yes
- No
- Maybe
Onboarding Issues
Have you ever encountered issues with onboarding, login, or transactions? If so, please describe the problem briefly.
Open-ended response: ___________
Wish List
What's one feature you'd love to see in your banking app that's currently missing?
Open-ended response: ___________
Your Age Group
Which age group do you belong to?
Select one:
- Under 18
- 18-25
- 26-35
- 36-50
- 50+
Your Input Matters!
Take just a few minutes to share your thoughts, and help us create a better app user experience for everyone.